Skip to main content
CareGuide | Help Center Help Center home page
Submit a request
Sign in
  1. CareGuide | Help Center
  2. Settings & Billing
  3. Subscriptions & Payments

Subscriptions & Payments

  • Why am I being charged again?
  • How do I edit my notification preferences?
  • How do I Boost my profile?
  • Will I be refunded if I downgrade my subscription?
  • I was charged after I cancelled
  • How do I make sure I am subscribing to the correct website?
  • What payment methods do you accept?
  • What currency will I be charged in?
  • How can I ensure that my subscription does not automatically renew?
  • How do I locate my receipts from my account?
  • Can I get a refund?
  • How do I remove my payment information?
  • How do I view and download my invoices?
  • Does my subscription apply to all sites?
  • How do I update my credit card information?
  • How do I change my subscription type?
  • How do I reactivate my subscription?
  • Why is my payment being declined?
  • How do I cancel my subscription?
  • Why should I purchase a subscription?
  • Identifying Charges from Our Platform
  • What's the difference between a monthly, quarterly, or yearly subscription?
CareGuide | Help Center
Filipino Nederlands