If you need to remove your payment information from your account, you have two options:
- Delete your account: After 30 days your information will be deleted from our system.
- Contact Care support:
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Cancel any active subscriptions: Before you can remove your payment information, make sure to cancel any ongoing subscriptions associated with your account.
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Contact support: After canceling your subscriptions, reach out to our Care Support team. Provide them with the email address or phone number linked to your account.
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Wait for confirmation: A support agent will handle your request to remove your payment information. They will confirm with you once your payment details have been successfully removed from the account.
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By following these steps, you can ensure that your payment information is securely removed from your account.