To find your receipts, follow these simple steps:
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Log into your account and navigate to your 'Settings':
- On a desktop, go to the 'My Profile' menu located in the top right corner.
- On a mobile device, this option (☰) is found at the bottom of your screen.
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In 'Settings', go to 'Subscriptions & Payments'.
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Scroll down to the 'Payments' and click on 'Payment History'. This will bring up a list of all your invoices. Note: this page can be slow so give it a moment.
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Open any invoice from the list.
- Above the description section, you'll see 'Pay online' in blue font. Click this to view your receipt. Don't worry, clicking this link will not charge you.
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Download or print your receipt. Once your receipt is open, you have the option to download or print it for your records.
Before contacting support:
- We encourage you to check your account for receipts as our support team will guide you to the same location for downloading them. This self-service method is designed to save you time and provide immediate access to your payment information.