To prevent your subscription from automatically renewing, you'll need to cancel it. You can do this at any time before your renewal date.
Here's how to cancel your subscription:
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Log into your account and navigate to your 'Settings':
- On a desktop, find the 'Settings' in the 'My Profile' menu in the top, right corner of your screen.
- On a mobile device, this option is available in the menu (☰) at the bottom of your screen.
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From your 'Settings', select 'Subscriptions & Payments'.
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Click on 'Cancel Subscription' and follow the on-screen prompts.
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Confirm cancellation:
- Check your email for a confirmation of your cancellation. Keep this in your records.
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Remaining subscription benefits:
- If you have any remaining time on your subscription when you cancel, you'll still enjoy all the features of an upgraded account until the end of your paid period.
By following these steps, you can ensure that your subscription does not renew automatically, giving you control over your membership.
Just a reminder that both our Terms of Service and Cancellation Policy are agreed to upon the creation of your account and state that all subscriptions will auto-renew until canceled and are considered non-refundable.