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  1. CareGuide | Help Center
  2. Settings & Billing
  3. Cancellations & Refunds

Cancellations & Refunds

  • How do I disable my account?
  • What is the difference between disabling my account and deleting my account?
  • How do I reactivate my account after I've disabled it?
  • How do I permanently delete my account?
  • Will I be refunded if I downgrade my subscription?
  • Why am I being charged again?
  • Can I get a refund?
  • How do I reactivate my subscription?
  • How do I cancel my subscription?
  • How can I ensure that my subscription does not automatically renew?
  • How do I update my credit card information?
  • How do I remove my payment information?
  • I was charged after I cancelled
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