As a self-serve platform, we empower you to manage your subscription directly. If you no longer require services and wish to cancel your subscription, make sure you do so before your renewal date to avoid further charges.
You can cancel your subscription at any time through your account settings by following these simple steps:
Log in to your account and navigate to your Settings:
- On a desktop, find the 'My Profile' menu in the top right corner.
- On a mobile device, access this through the burger (☰) menu.
Next, in 'Settings', select 'Subscriptions & Payments'.
Choose 'Cancel Subscription' and let us know why you're cancelling.
- After clicking 'Cancel', check your email for a confirmation of your cancelled subscription.
Remaining subscription period:
- If there’s still time left on your subscription after you cancel, you’ll retain access to all upgraded features until the end of your paid period.
Understanding our policies:
- Auto-renewal and refund policy: According to our Terms of Service and Cancellation Policy, which you agree to upon account creation, all subscriptions auto-renew until cancelled and are considered non-refundable.
Cancelling your subscription is straightforward and puts you in charge of your membership. Remember, you can enjoy the benefits of your subscription until the end of the current billing cycle even after cancellation.