As we are a self-serve service, you are always able to cancel your subscription yourself through your Settings page. You can cancel at any time by following these few simple steps:
- Log in to your account.
- Go to the My Profile menu in the top right corner on a desktop. On a mobile device, this option is available from the drop-down menu (☰).
- Click on Settings from the drop-down menu.
- On the next page, select Subscriptions & Payments.
- Next, click Cancel Subscription. Check your email for confirmation of your cancelled subscription!
If there is any time remaining on your subscription when you decide to cancel, you will still have all the features of an upgraded account for the remainder of your paid period.
Please note that both our Terms of Service and Cancellation Policy are agreed to upon the creation of your account and state that all subscriptions will auto-renew until cancelled and are considered non-refundable.