Notice an unexpected charge on your credit card? It’s likely related to a subscription you have with one of our sites. Here's what you should know:
- Subscription charges: If you've subscribed to any of our services, the charge you see is likely for the renewal of this subscription.
- Automatic renewal: Remember, all our subscriptions renew automatically until cancelled, regardless of the billing plan you choose (monthly, quarterly, or yearly).
- Billing cycle: Subscriptions are billed upfront on the anniversary of your initial payment based on your subscription term. We do not offer single-term subscriptions.
- No refund policy: We do not provide refunds for subscription purchases.
Before contacting support:
- Check with friends or family: If you haven’t registered for our services yourself, it's a good idea to ask friends, family, or colleagues who might have access to your card.
Still unsure? Contact our Care Support team:
- If the charge remains unclear, you can reach out to our Care Support team for assistance. When you do, please provide:
- Company name on statement: The name as it appears related to the charge.
- Credit card details: The last four digits of the card used.
- Date and amount of charge: Specify when and how much was charged.
- Your information: Your name and any email addresses used for signing up.
List of Our Sites and Charge Names:
- For clarity, we've compiled a list of our sites with their associated charge names as they appear on credit card statements. See below:
Site Logo |
Site URL |
Site Transaction Name |
||||
| ChildCareAdvantage.com | CC.CAREGUIDE.COM | |||||
| CanadianNanny.ca | CC.CANADIANNANNY.CA | |||||
| ElderCare.com | CC.ELDERCARE.COM | |||||
|
||||||
|
|
|
|
CC.HOUSEKEEPER.COM |
||
| HouseSitter.com | CC.HOUSESITTER.COM | |||||
| PetSitter.com | CC.PETSITTER.COM | |||||
| Sitter.com | CC.SITTER.COM | |||||
| MeetAnAccountant.com | CC.MEETANACCOUNTANT.COM | |||||
| MeetACarpenter.com | CC.MEETACARPENTER.COM | |||||
| MeetAChef.com | CC.MEETACHEF.COM | |||||
| MeetAnElectrician.com | CC.MEETANELECTRICIAN.COM | |||||
|
|
MeetAnEngineer.com | CC.MEETANENGINEER.COM | ||||
|
|
MeetAGardener.com | CC.MEETAGARDENER.COM | ||||
| MeetAHandyman.com | CC.MEETAHANDYMAN.COM | |||||
| MeetALandscaper.com | CC.MEETALANDSCAPER.COM | |||||
| MeetAMechanic.com | CC.MEETAMECHANIC.COM | |||||
|
|
MeetAPainter.com | CC.MEETAPAINTER.COM | ||||
|
|
MeetAPhotographer.com | CC.MEETAPHOTOGRAPHER.COM | ||||
| MeetAPlumber.com | CC.MEETAPLUMBER.COM | |||||
| MeetAProgrammer.com | CC.MEETAPROGRAMMER.COM | |||||
| MeetARenovator.com | CC.MEETARENOVATOR.COM | |||||
|
|
MeetARoofer.com | CC.MEETAROOFER.COM | ||||
| MeetATutor.com | CC.MEETATUTOR.COM | |||||
| MeetATruckDriver.com | CC.MEETATRUCKDRIVER.COM | |||||
| MeetASalesman.com | CC.MEETASALESMAN.COM | |||||
| MeetASecurityGuard.com | CC.MEETASECURITYGUARD.COM | |||||
| MeetAVideographer.com | CC.MEETAVIDEOGRAPHER.COM | |||||
| MeetAWebDeveloper.com | CC.MEETAWEBDEVELOPER.COM | |||||
| MeetAWriter.com | CC.MEETAWRITER.COM |