Notice an unexpected charge on your credit card? It’s likely related to a subscription you have with one of our sites. Here's what you should know:
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Subscription charges: If you've subscribed to any of our services, the charge you see is likely for the renewal of this subscription.
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Automatic renewal: Remember, all our subscriptions renew automatically until canceled, regardless of the billing plan you choose (monthly, quarterly, or yearly).
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Billing cycle: Subscriptions are billed upfront on the anniversary of your initial payment based on your subscription term. We do not offer single-term subscriptions.
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No refund policy: We do not provide refunds for subscription purchases.
Before contacting support:
- Check with friends or family: If you haven’t registered for our services yourself, it's a good idea to ask friends, family, or colleagues who might have access to your card.
Still unsure? Contact our Care Support team:
- If the charge remains unclear, you can reach out to our Care Support team for assistance. When you do, please provide:
- Company name on statement: The name as it appears related to the charge.
- Credit card details: The last four digits of the card used.
- Date and amount of charge: Specify when and how much was charged.
- Your information: Your name and any email addresses used for signing up.
List of Our Sites and Charge Names:
- For clarity, we've compiled a list of our sites with their associated charge names as they appear on credit card statements. See below:
Site Logo |
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Site URL |
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Site Transaction Name |
ChildCareAdvantage.com | CC.CAREGUIDE.COM | |||||
CanadianNanny.ca | CC.CANADIANNANNY.CA | |||||
ElderCare.com | CC.ELDERCARE.COM | |||||
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CC.HOUSEKEEPER.COM |
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HouseSitter.com | CC.HOUSESITTER.COM | |||||
PetSitter.com | CC.PETSITTER.COM | |||||
Sitter.com | CC.SITTER.COM | |||||
MeetAnAccountant.com | CC.MEETANACCOUNTANT.COM | |||||
MeetACarpenter.com | CC.MEETACARPENTER.COM | |||||
MeetAChef.com | CC.MEETACHEF.COM | |||||
MeetAnElectrician.com | CC.MEETANELECTRICIAN.COM | |||||
MeetAnEngineer.com | CC.MEETANENGINEER.COM | |||||
MeetAGardener.com | CC.MEETAGARDENER.COM | |||||
MeetAHandyman.com | CC.MEETAHANDYMAN.COM | |||||
MeetALandscaper.com | CC.MEETALANDSCAPER.COM | |||||
MeetAMechanic.com | CC.MEETAMECHANIC.COM | |||||
MeetAPainter.com | CC.MEETAPAINTER.COM | |||||
MeetAPhotographer.com | CC.MEETAPHOTOGRAPHER.COM | |||||
MeetAPlumber.com | CC.MEETAPLUMBER.COM | |||||
MeetAProgrammer.com | CC.MEETAPROGRAMMER.COM | |||||
MeetARenovator.com | CC.MEETARENOVATOR.COM | |||||
MeetARoofer.com | CC.MEETAROOFER.COM | |||||
MeetATutor.com | CC.MEETATUTOR.COM | |||||
MeetATruckDriver.com | CC.MEETATRUCKDRIVER.COM | |||||
MeetASalesman.com | CC.MEETASALESMAN.COM | |||||
MeetASecurityGuard.com | CC.MEETASECURITYGUARD.COM | |||||
MeetAVideographer.com | CC.MEETAVIDEOGRAPHER.COM | |||||
MeetAWebDeveloper.com | CC.MEETAWEBDEVELOPER.COM | |||||
MeetAWriter.com | CC.MEETAWRITER.COM |