At CareGuide, we take the privacy and security of our members very seriously. We’ve designed our sites to ensure that all communications happen securely within the platform. This approach allows us to monitor conversations for potential scammer activity and maintain a safe environment for our members. To ensure the highest level of protection, we have a strict policy against the public display of personal contact information on profiles.
- Prevents Unsolicited Contact: Displaying personal information like phone numbers or email addresses publicly can lead to unsolicited contact, which might include spam or unwanted communications from individuals outside our trusted community.
- Reduces Scam Risks: Scammers often scour public profiles for contact information. Keeping this information private helps protect you from potential fraudulent activities and scams that often occur outside monitored platforms.
- Maintains Platform Integrity: Our goal is to provide a secure communication environment within our platform. By centralizing communication, we can offer better oversight and response to any inappropriate or suspicious activities.
- Encourages In-Site Communication: We encourage members to communicate through our secure messaging system. This not only provides a layer of security but also allows us to offer support and intervene if any issues arise.
- Data Privacy Compliance: Adhering to privacy laws and regulations, we aim to protect your personal data from being accessed without your explicit consent or being used inappropriately.
While you cannot share your information publicly, you are able to share your information by following the steps listed below:
- Purchase a Subscription: First, you need to have a subscription. Sharing personal contact details is a feature exclusively for subscribed members.
- Initiate Conversation: Go to your inbox and open a conversation with the user you want to share your contact information with.
- Enter Your Details: Type your phone number and/or email address in the text box within the conversation.
- Send and Confirm: After clicking 'Send,' a pop-up will appear, warning you about the risks of sharing personal information online. Please read this message carefully.
- Consent to Share: Click 'Yes, share' if you understand and agree to the risks. Your information will then be visible in the message window for the other user to see.
- Receiving Personal Information
- If another member shares their contact information with you, they also need to follow these steps. Only then will their details be visible to you in the conversation.
A Word of Caution
- While sharing contact information is allowed following these steps, we advise caution. Conversations on our site are monitored for safety, and moving communication off-site can increase the risk of scams and reduce your security. We recommend continuing conversations on our platform for as long as possible.
- Remember, these measures are in place to ensure that you can communicate and share information safely on CareGuide. Your safety is our commitment, and we encourage you to follow these guidelines to protect yourself and others on our platform.