At CareGuide, your privacy and safety are our top priorities. We’ve designed our sites to ensure that all communications happen securely within the platform. This approach allows us to monitor conversations for potential scammer activity and maintain a safe environment for our members.
Steps to Share Your Contact Information
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Purchase a Subscription: First, you need to have a subscription. Sharing personal contact details is a feature exclusively for subscribed members.
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Initiate Conversation: Go to your inbox and open a conversation with the user you want to share your contact information with.
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Enter Your Details: Type your phone number and/or email address in the text box within the conversation.
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Send and Confirm: After clicking 'Send,' a pop-up will appear, warning you about the risks of sharing personal information online. Please read this message carefully.
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Consent to Share: Click 'Yes, share' if you understand and agree to the risks. Your information will then be visible in the message window for the other user to see.
Receiving Personal Information
- If another member shares their contact information with you, they also need to follow these steps. Only then will their details be visible to you in the conversation.
Why Contact Information is Prohibited on Profiles
- To protect your privacy, we do not allow the public display of personal contact information on profiles. Learn more.
A Word of Caution
- While sharing contact information is allowed following these steps, we advise caution. Conversations on our site are monitored for safety, and moving communication off-site can increase the risk of scams and reduce your security. We recommend continuing conversations on our platform for as long as possible.
Remember, these measures are in place to ensure that you can communicate and share information safely on CareGuide. Your safety is our commitment, and we encourage you to follow these guidelines to protect yourself and others on our platform.