You are entitled to one free background check as part of your VIP subscription. This complimentary check is accessible through your account and will be automatically offered when you initiate a background check process.
Here's how to use your free background check:
- Log into your account and navigate to your Settings. Select Subscriptions & Payments.
- Next, scroll down to the Background Check section.
- Start the process for a new background check but entering the required information.
- A popup will appear, prompting you to use your free background check. Click to confirm and we will apply your free check.
Additional details:
- Once you have used your free background check, any additional checks will require a separate purchase.
- Once used, your free background check cannot be reactivated or reissued, so please make sure you are certian of your candidate.
- There are no refunds for background checks due to processing that occurs as soon as a check is initiated.