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  2. FAQ

FAQ

Background Checks

  • Can I update my background check after it's completed?
  • Why isn't my background check badge showing on my profile?
  • Can I purchase a background check for every site?
  • Can I purchase a background check without a US or Canadian ID?
  • How do I indicate I have an external background check on my profile?
  • Can I add an external background check to my profile?
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Troubleshooting

  • Performing a hard refresh

Common Questions

  • What is the difference between a free and paid membership?
  • Can you send my contact information to a match for me?
  • How do I log out?
  • How do I recieve a candidates resume?
  • What is the success rate for someone who purchases a subscription?
  • Why am I not receiving a response to my request for support?
See all 22 articles
CareGuide | Help Center
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