Recognizing Impersonator Calls:
- These calls may start with automated messages claiming to be ElderCare representatives.
- Impersonators may use different names in each call.
- They may inquire about your Medicare Part A or B status.
- Calls might be directed to a call center if you respond "yes."
- Impersonators often disconnect when asked to stop or if you state you don't have Medicare.
Handling Impersonator Calls:
- Be cautious about sharing personal information over the phone.
- Avoid disclosing sensitive details like Medicare information.
- If you suspect an impersonator call, hang up immediately.
- Consider blocking the number if calls persist.
- If your safety is at risk, report the situation to local authorities.
Your safety is our priority, and we appreciate your cooperation in reporting these incidents. If you have further concerns, please reach out to our Care Support team. Thank you for being part of our community, and we are dedicated to providing you with the best platform experience.