Why is there a charge on my credit card statement?

If you see a charge on your credit card but are not sure why it is there, it is likely due to a previously purchased subscription with our site. If you have not personally registered for our services, we suggest that prior to contacting customer support, you check in with any friends or family members who may have access to your card to see if they signed up for our services.

As a reminder, all subscriptions automatically renew regardless of what billing plan you are on. Additionally, subscriptions are billed upfront and on either the one-month, three-month, or one-year anniversary of your initial payment. We do not offer single-term subscriptions. In addition, refunds will not be provided for any subscription purchases.

If you are still uncertain about the charge, you can submit a request to our support team. If you do though, be sure to provide the following information so your payment details can be easily accessed:

  • the name of the company connected to the charge as it appears on your credit card statement
  • the last 4 digits of the credit card connected to the charge
  • the date of the charge in question
  • the dollar amount of the charge in question

To contact our support team, please use the link below:

For a full list of our sites and their associated charge names, please see below: 

Site Logo

 

 

 

Site URL

 

Site Transaction Name

cca_logo.png       ChildCareAdvantage.com   CC.CAREGUIDE.COM
             
CN_logo.png       CanadianNanny.ca   CC.CANADIANNANNY.CA
             
ELDERCARE.png       ElderCare.com   CC.ELDERCARE.COM
       

 

   
HOUSEKEEPER.png

 

 

 

Housekeeper.com

 

CC.HOUSEKEEPER.COM

             
HOUSESITTER.png       HouseSitter.com   CC.HOUSESITTER.COM
             
PETSITTER.png       PetSitter.com   CC.PETSITTER.COM
             
SITTER.png       Sitter.com   CC.SITTER.COM
             
MEETANACCOUNTANT.png       MeetAnAccountant.com   CC.MEETANACCOUNTANT.COM
             
MEETACARPENTER.png       MeetACarpenter.com   CC.MEETACARPENTER.COM
             
MEETACHEF.png        MeetAChef.com   CC.MEETACHEF.COM
             
MEETANELECTRICIAN.png       MeetAnElectrician.com   CC.MEETANELECTRICIAN.COM
             
MEETANENGINEER.png        MeetAnEngineer.com   CC.MEETANENGINEER.COM
             
MEETAGARDENER.png         MeetAGardener.com   CC.MEETAGARDENER.COM
             
 MEETAHANDYMAN.png        MeetAHandyman.com   CC.MEETAHANDYMAN.COM
             
 MEETALANDSCAPER.png        MeetALandscaper.com   CC.MEETALANDSCAPER.COM
             
 MEETAMECHANIC.png        MeetAMechanic.com   CC.MEETAMECHANIC.COM
             
MEETAPAINTER.png         MeetAPainter.com   CC.MEETAPAINTER.COM
             
MEETAPHOTORGPHER.png         MeetAPhotographer.com   CC.MEETAPHOTOGRAPHER.COM
             
 MEETAPLUMBER.png        MeetAPlumber.com   CC.MEETAPLUMBER.COM
             
 MEETAPROGRAMMER.png        MeetAProgrammer.com   CC.MEETAPROGRAMMER.COM
             
 MEETARENOVATOR.png        MeetARenovator.com   CC.MEETARENOVATOR.COM
             
MEETAROOFER.png         MeetARoofer.com   CC.MEETAROOFER.COM
             
 MEETATUTOR.png        MeetATutor.com   CC.MEETATUTOR.COM
             
 MEETATRUCKDRIVER.png        MeetATruckDriver.com   CC.MEETATRUCKDRIVER.COM
             
 MEETASALESMAN.png        MeetASalesman.com   CC.MEETASALESMAN.COM
             
 MEETASECURITYGUARD.png        MeetASecurityGuard.com   CC.MEETASECURITYGUARD.COM
             
 MEETAVIDEOGRAPHER.png        MeetAVideographer.com   CC.MEETAVIDEOGRAPHER.COM
             
 MEETAWEBDEVELOPER.png        MeetAWebDeveloper.com   CC.MEETAWEBDEVELOPER.COM
             
 MEETAWRITER.png        MeetAWriter.com   CC.MEETAWRITER.COM
 
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