Notice an unexpected charge on your credit card? It’s likely related to a subscription you have with one of our sites. Here's what you should know:
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Subscription charges: If you've subscribed to any of our services, the charge you see is likely for the renewal of this subscription.
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Automatic renewal: Remember, all our subscriptions renew automatically until canceled, regardless of the billing plan you choose (monthly, quarterly, or yearly).
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Billing cycle: Subscriptions are billed upfront on the anniversary of your initial payment based on your subscription term. We do not offer single-term subscriptions.
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No refund policy: We do not provide refunds for subscription purchases.
Before contacting support:
- Check with friends or family: If you haven’t registered for our services yourself, it's a good idea to ask friends, family, or colleagues who might have access to your card.
Still unsure? Contact our Care Support team:
- If the charge remains unclear, you can reach out to our Care Support team for assistance. When you do, please provide:
- Company name on statement: The name as it appears related to the charge.
- Credit card details: The last four digits of the card used.
- Date and amount of charge: Specify when and how much was charged.
- Your information: Your name and any email addresses used for signing up.
List of Our Sites and Charge Names:
- For clarity, we've compiled a list of our sites with their associated charge names as they appear on credit card statements. See below:
Site Logo |
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Site URL |
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Site Transaction Name |
| ChildCareAdvantage.com | CC.CAREGUIDE.COM | |||||
| CanadianNanny.ca | CC.CANADIANNANNY.CA | |||||
| ElderCare.com | CC.ELDERCARE.COM | |||||
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CC.HOUSEKEEPER.COM |
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| HouseSitter.com | CC.HOUSESITTER.COM | |||||
| PetSitter.com | CC.PETSITTER.COM | |||||
| Sitter.com | CC.SITTER.COM | |||||
| MeetAnAccountant.com | CC.MEETANACCOUNTANT.COM | |||||
| MeetACarpenter.com | CC.MEETACARPENTER.COM | |||||
| MeetAChef.com | CC.MEETACHEF.COM | |||||
| MeetAnElectrician.com | CC.MEETANELECTRICIAN.COM | |||||
| MeetAnEngineer.com | CC.MEETANENGINEER.COM | |||||
| MeetAGardener.com | CC.MEETAGARDENER.COM | |||||
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MeetAHandyman.com | CC.MEETAHANDYMAN.COM | ||||
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MeetALandscaper.com | CC.MEETALANDSCAPER.COM | ||||
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MeetAMechanic.com | CC.MEETAMECHANIC.COM | ||||
| MeetAPainter.com | CC.MEETAPAINTER.COM | |||||
| MeetAPhotographer.com | CC.MEETAPHOTOGRAPHER.COM | |||||
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MeetAPlumber.com | CC.MEETAPLUMBER.COM | ||||
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MeetAProgrammer.com | CC.MEETAPROGRAMMER.COM | ||||
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MeetARenovator.com | CC.MEETARENOVATOR.COM | ||||
| MeetARoofer.com | CC.MEETAROOFER.COM | |||||
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MeetATutor.com | CC.MEETATUTOR.COM | ||||
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MeetATruckDriver.com | CC.MEETATRUCKDRIVER.COM | ||||
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MeetASalesman.com | CC.MEETASALESMAN.COM | ||||
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MeetASecurityGuard.com | CC.MEETASECURITYGUARD.COM | ||||
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MeetAVideographer.com | CC.MEETAVIDEOGRAPHER.COM | ||||
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MeetAWebDeveloper.com | CC.MEETAWEBDEVELOPER.COM | ||||
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MeetAWriter.com | CC.MEETAWRITER.COM |