UPDATE:
Email activity has returned to normal.
We appreciate your understanding and patience during this time.
Posted Wednesday June 28, 2023 11:59am
Dear valued users,
We understand how important it is for you to access your account. Regrettably, our third-party email management system has been experiencing unexpected delays since yesterday, which has impacted the delivery of some emails, including password resets.
We have been informed that they are diligently working to rectify the problem, and as a result, emails are now taking approximately 30 minutes to arrive.
Please make sure to check your inbox as well as your spam folder after this timeframe.
Once again, we sincerely apologize for the inconvenience caused and greatly appreciate your understanding and patience during this time.