Common Questions
- Can I update my background check after it's completed?
- What is the difference between a free and paid membership?
- Can I purchase a background check for every site?
- Can I purchase a background check without a US or Canadian ID?
- How do I indicate I have an external background check on my profile?
- Can I add an external background check to my profile?
- What if my background check link expires?
- Can you send my contact information to a match for me?
- What is the age requirement for background checks?
- How do background checks work?
- What information will I need to provide for a background check?
- How do I find a downloaded invoice on an Apple or Android device?
- How to use your free Background Check with a VIP Subscription
- Where are background checks not supported?
- Can I get a refund on a background check?
- Who gets the background check results?
- What checks are included with our background services?
- How long does a background check take?
- Who can purchase a background check?
- How do I initiate a background check?
- How do I log out?
- How do I reactivate my account after deleting/closing it?
- How do I recieve a candidates resume?
- What is the success rate for someone who purchases a subscription?
- Why am I not receiving a response to my request for support?
- Who can leave a review?
- What does a good review look like?
- When can I leave a review for someone?
- How do I leave a review for someone?
- Do you do background checks or screen users?