Payments & Subscriptions
Addressing common questions about payments and subscriptions across our sites - Are you seeing a recurring charge from CareGuide on your credit card statement? Before contacting your credit card provider, please contact us at 1-855-874-8837 or send us an email to firstname.lastname@example.org and we will be happy to answer any questions.
- How do I cancel my subscription?
- Does my subscription automatically renew?
- If I delete my account, does that stop all of the payments as well?
- Why is my credit card being declined?
- What should I do if I have a billing issue/concern?
- How do I get a refund?
- Why is there a charge on my credit card statement?
- How do I cancel my mobile app subscription?*