Can I get a refund? December 07, 2021 15:44 Updated CareGuide does not process refunds for subscription charges. Please review our Terms of Service and Cancellation Policy before purchasing a subscription and make sure you understand the terms. Once payment is submitted, it is non-refundable. Related articles How do I cancel my subscription? Can I remove my payment information? How do I change my subscription type? Does my subscription apply to all sites? What is a Basic membership?