To call someone through TeleSafe™, you first need to verify your phone number. For instructions on how to verify your phone number, see How do I verify my phone number?
Once your phone number is verified, you can place a call in one of the two following ways:
From a user’s profile:
- Open the profile of the person you are looking to contact and click “Call with TeleSafe™.”
- A new page will then load with a 1-855 number to dial as well as the user’s unique 5-digit pin.
- To call the user, dial the 1-855 number and listen for the prompt to enter the 5-digit pin. You will then be connected with that user.
From a message in your Inbox:
- Navigate to your Inbox and open the conversation with the person you would like to call.
- In the menu bar of the message, you will see a phone icon. Click the phone icon and you will be redirected to a new page with a 1-855 number to dial and the user’s unique 5-digit pin.
- To call the user, dial the 1-855 number and listen for the prompt to enter the 5-digit pin. You will then be connected with that user.
NOTE: All pins expire after 4 hours. After the 4 hours, if you intend to call the user, you need to return to their profile and generate a new pin