Where do I find the receipts/invoices for my subscription payments?

If you would like to view, save, or print a copy of your subscription payment, a full list of all transaction receipts can be found in your account's Settings.

Every time a subscription is purchased, upgraded, or renewed, a receipt for that payment will be automatically generated and be posted to your account for your records. You will have access to these receipts at all times as long as you log into your account first. This means that even if you cancel your subscription or don't use your account for an extended period of time, you will be able to access all of your receipts whenever you log into your account again.

At this time, receipts for your subscription payments are only available through your account's Settings page. This is done to ensure that all of the information regarding your account is located in the same place and that receipts do not get lost in transmission.

You are able to access your receipts by using either a computer or a mobile device. To learn how to do this on each device, you can follow the instructions outlined below:

Computer:

To find and view your receipts from a computer, log in to your account and go to your Settings page. Towards the bottom of this page there will be a section labelled "Your Subscription." In that section there will be a button that says "View Payment History." To access the full history of your previous subscription payments, click on that button.

From there you can choose to view it on a separate web page, or download it as a PDF. All receipts are also printable if you prefer to have a print copy for your records.

receipt_computer.gif

Mobile:

To find and view your receipts from your mobile device, log in to your account and go to your Settings page. Towards the bottom of this page there will be a section labelled "Your Subscription." In that section there will be a button that says "View Payment History." To access the full history of your previous subscription payments, tap on that button and scroll horizontally to access the view/download links.

From there you can choose to view it on a separate web page, or download it as a PDF. All receipts are also printable if you prefer to have a print copy for your records.

receipt_mobile.gif

Although the above examples are from Housekeeper.com, you can follow the same steps on all our sites. 

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