How do I enable SMS alerts?

To enable SMS alerts, go to My Profile and select "SMS Preferences" from the completeness bar. This can be found on the right-hand side of the page (desktop) or by scrolling to the bottom of your profile (mobile).

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From there you will see your phone number listed. Click the "Send Confirmation Code" button.

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Once you receive the code, click in the "Enter Confirmation Code" button and enter the 6-digit code into the provided box. You will also have the option to select or deselect the type of SMS notifications you would like to receive.

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Once satisfied, click the "Set SMS Notification Preferences" button. Your phone will now be enabled to receive SMS alerts.

NOTE: Sometimes, your phone carrier may filter out automated messages. If you haven't received a confirmation code, please double-check that your phone number listed under your account is correct by going into Settings page. If you do not receive your SMS code, please reach out to info@careguide.com for assistance.

If you have unsubscribed from the SMS alerts and wish to subscribe again, reply with "START" to the last text message received from us. You can always update your SMS preferences from your Settings page at any time.

 

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