Why am I not receiving email notifications?

If you are not receiving any of our emails, this could be due to a couple different things:

1) You have not selected to receive notification emails from us. Please check your Email preferences from your Settings page when logged in to your account to see how often you would like to receive our emails (i.e. daily, weekly, monthly, never).

2) You have unsubscribed from our emails. To resubscribe, simply uncheck the "Unsubscribe from all emails" box from your account Settings page.

3) Your email provider has blocked us. It appears that certain email providers (such as Shaw, Rogers, etc.) actually block most of our emails. If you are not receiving any of our emails please make sure that you have checked your Junk / Spam folders and have added us to your safe-senders list.

 

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