How do I unsubscribe from emails?

If you feel you are receiving too many emails or simply would like to unsubscribe from our mailing list altogether, you can do so at any time directly through your accounts Settings page.

You are able to unsubscribe from emails using either a computer or a mobile device. To learn how to do this on each device, you can follow the instructions outlined below:

Computer:

If you no longer wish to receive emails from us and would like to unsubscribe, there are two ways to do so from your computer:

1. Directly from a received email: If you've received an email from us, simply open it in through your email provider, scroll down to the bottom, and click the "Unsubscribe" link. 

unsub_email_1.png

 You will then be directed to your email settings page where you can choose to continue receiving all notifications, only receive the most important emails (like new message notifications), create a custom list of emails you'd like to receive, or receive no emails at all. Once you are satisfied with your selection, tap the "Update Email Settings" button to save your changes.

unsub-email_1.png

Please note that these changes may take up to 24 hours to take effect.

2. Directly from your Settings page: If you are already logged into your account, you can also unsubscribe from emails by going to "My Profile" in the top right-hand corner of the page, and selecting "Settings" from the drop down menu that appears when you hover your mouse there. Scroll down until you see Your Email Settings. Click on the "Update your email settings" button.

You will then be directed to your email settings page where you can choose to continue receiving all notifications, only receive the most important emails (like new message notifications), create a custom list of emails you'd like to receive, or receive no emails at all. Once you are satisfied with your selection, hit the "Update Email Settings" button to save your changes.

You will then be directed to a new page that will ask you whether you would also like to hide your profile. This is listed as an option as we understand some user may want to unsubscribe from email and close their account at the same time, while others may only want to unsubscribe from emails, but keep using their account. Select the option that best applies to you, and these preferences will be saved.

email_unsub_computer.gif

Please note that these changes may take up to 24 hours to take effect.

Mobile:

If you no longer wish to receive emails from us and would like to unsubscribe, there are two ways to do so from your mobile device:

1. Directly from a received email: If you've received an email from us, simply open it in through your email provider, scroll down to the bottom, and tap the "Unsubscribe" link. 

unsub_email_1.1.png

You will then be directed to your email settings page where you can choose to continue receiving all notifications, only receive the most important emails (like new message notifications), create a custom list of emails you'd like to receive, or receive no emails at all. Once you are satisfied with your selection, tap the "Update Email Settings" button to save your changes.

unsub-email_2.png

Please note that these changes may take up to 24 hours to take effect.

2. Directly from your Settings page: If you are already logged into your account, you can also unsubscribe from emails by going to the menu in the top right-hand corner of your screen and selecting "Settings" from the drop down menu. Scroll down until you see Your Email Settings. Tap on the "Update your email settings" button.

You will then be directed to your email settings page where you can choose to continue receiving all notifications, only receive the most important emails (like new message notifications), create a custom list of emails you'd like to receive, or receive no emails at all. Once you are satisfied with your selection, hit the "Update Email Settings" button to save your changes.

You will then be directed to a new page that will ask you whether you would also like to hide your profile. This is listed as an option as we understand some user may want to unsubscribe from email and close their account at the same time, while others may only want to unsubscribe from emails, but keep using their account. Select the option that best applies to you, and these preferences will be saved.

email_unsub_mobile.gif

Please note that these changes may take up to 24 hours to take effect.

Although the above examples are from Housekeeper.com, you can follow the same steps on all our sites. 

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