How do I upload/change my photo?

If you would like to add a photo to your account, you can do so directly from your profile. Your are able to add a maximum of four pictures to your account at a time.

You are able to upload or change your photo using either a computer or a mobile device. To learn how to do this on each device, you can follow the instructions outlined below:

Computer:

To upload a photo to your profile, log in to your account and click on "My Profile" located in the top right-hand corner of the webpage. Once on your profile, you will see a box containing a placeholder image - it will look like the logo for our site with three smaller boxes below it). Underneath these boxes is a button labelled "Upload Photos."

Click on "Upload Photos" and you will be redirected to a new page. Here you will see the same placeholder image (the logo of our site) and a button labelled "Upload." This will prompt you to choose a file on your computer.

Once you have selected the image, a loading bar will appear. This indicates that your picture is being uploaded to your account. Before confirming your photo you will be given the chance to adjust your photo to fit the dimensions our site requires. The picture is required to be in a square shape in order to display it properly on site.

After the photo has been adjusted as desired, click the "Add Photo to Profile" button. Your photo will then be saved to your account. You will see it appear as an icon next to "My Profile" in the top right-hand corner of your screen as well.

photo_upload_computer.gif

NOTE: If you want to add any additional photos, follow the same steps as outlined above. Once multiple photos have been uploaded, you will also have the option to change your primary photo at any time.

Our picture uploading tool works best with .jpg or .png files so make sure that is the format you are using. It’s also useful to make sure the file size is less than 500kb and the pixels are 160 x 160.

If you are having trouble uploading your photo, you can contact us to send us your photo so we can attach it for you. Please be sure that you include a message so we know why you’re sending it, and try to send it through the email address you are registered with on our site.

Mobile:

To upload a photo to your profile, log in to your account and select the menu option (three parallel lines in the top right-hand corner of your screen). This will open a drop-down menu. From there, tap on "My Profile." Once on your profile, you will see a box containing a placeholder image - it will look like the logo for our site with three smaller boxes below it). Underneath these boxes is a button labelled "Upload Photos."

Tap on "Upload Photos" and you will be redirected to a new page. Here you will see the same placeholder image (the logo of our site) and a button labelled "Upload." This will prompt you to choose a file from your mobile device.

Once you have selected the image, a loading bar will appear. This indicates that your picture is being uploaded to your account. Before confirming your photo you will be given the chance to adjust your photo to fit the dimensions our site requires. The picture is required to be in a square shape in order to display it properly on site.

After the photo has been adjusted as desired, tap the "Add Photo to Profile" button. Your photo will then be saved to your account.

photo_upload_mobile.gif

NOTE: If you want to add any additional photos, follow the same steps as outlined above. Once multiple photos have been uploaded, you will also have the option to change your primary photo at any time.

Our picture uploading tool works best with .jpg or .png files so make sure that is the format you are using. It’s also useful to make sure the file size is less than 500kb and the pixels are 160 x 160.

If you are having trouble uploading your photo, you can contact us to send us your photo so we can attach it for you. Please be sure that you include a message so we know why you’re sending it, and try to send it through the email address you are registered with on our site.

Although the above examples are from Housekeeper.com, you can follow the same steps on all our sites. 

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