To view the profile listing belonging to someone who has contacted you, you first need to make sure you log in to your account.
Next, navigate to your Inbox and open the conversation with the person who has contacted you.
Once the conversation is open, click on the person's name — located in the top left corner of the conversation window — and it will take you to the profile listing belonging to them.
Note: if you cannot click on the person's name, it means that they have
- hidden their listing, and it is not available for public view
- their listing has yet to be approved by our system. See When is a profile listing approved?