How do I upgrade my Basic account?

You are able to upgrade your Basic account using either a computer or a mobile device. To learn how to do this on each device, you can follow the instructions outlined below:

Computer:

If you have already registered, but haven't subscribed to a plan yet, there are three ways to upgrade your account.

1. From the "Jobs" page: simply click "Jobs" from the top menu and click on the "Upgrade to a featured profile button.

upgrade_jobs-page_desktop.png

2. From your profile page: simply go to "My Profile" in the top right-hand corner of the page and once there, hit the green "Upgrade" button.

upgrade_profile_deskto.png

3. From your "Settings" page: simply hover your mouse over the "My Profile" button in the top-right corner of the page. When a drop-down menu appears, click on "Settings." Once in your settings, scroll down to "Your Subscription" and click the "Upgrade your account" button.

upgrade_settings.png

Any of these three options will take you to the following page where all three subscription plans are listed along with the price and description of services the chosen subscription provides you with.

upgradeflow_desktop.png

On this page you can choose between the three different subscription plans. Once satisfied with your choice, click "Select" to move to the billing page. Here you will see a full summary of the charges due (including any applicable taxes) prior to entering your credit card information.

HK_provider_sub_billed-monthly_total.png

To purchase your subscription, fill out the required information and hit "Submit." Your credit card will be billed immediately upon completion to ensure you get full access to the subscribed features of our site right away.

NOTE: Be sure to make note of the statement underneath the charges summary to ensure you understand how and when your subscription will be billed. According to our Terms of Service, all subscriptions automatically renew until cancelled and are considered non-refundable. More information can also be found in our Cancellation Policy

Mobile:

If you have already registered, but haven't subscribed to a plan yet, there are three ways to upgrade your account.

1. From the "Jobs" page: simply click the three parallel lines in the top right corner and click on "Jobs" from within the menu. Then click on the "Upgrade to a featured profile" button.

upgrade_jobs-page_mobile.png

2. From your profile page: simply click the three parallel lines in the top right corner and click on "My Profile" from within the menu. Once there, hit the green "Upgrade" button.

upgrade_profile_mobile.png

3. From your "Settings" page: simply click the three parallel lines in the top right corner and click on "Settings" from within the menu. Once in your settings, scroll down to "Your Subscription" and click the "Upgrade your account" button.

upgrade_settings.png

Any of these three options will take you to the following page where all three subscription plans are listed along with the price and description of services the chosen subscription provides you with.

upgradeflow_mobile.png

On this page you can choose between the three different subscription plans. Once satisfied with your choice, click "Next" to move to the billing page. Here you will see a full summary of the charges due (including any applicable taxes) prior to entering your credit card information.

payment_desktop.png

To purchase your subscription, fill out the required information and hit "Submit." Your credit card will be billed immediately upon completion to ensure you get full access to the subscribed features of our site right away.

NOTE: Be sure to make note of the statement underneath the charges summary to ensure you understand how and when your subscription will be billed. According to our Terms of Service, all subscriptions automatically renew until cancelled and are considered non-refundable. More information can also be found in our Cancellation Policy

Although the above examples are from Housekeeper.com, you can follow the same steps on all our sites. 

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